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hello@fleetoz.com

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Mon-Fri from 9am to 6pm IST

+91 123 456 7890

Response Time

Typical response within

24 hours

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What to expect:

  • 30-minute personalized walkthrough of the platform
  • Live demonstration tailored to your use case
  • Q&A session with our product experts
  • Custom pricing discussion based on your requirements

Frequently Asked Questions

General

What is FleetOz?

FleetOz is a comprehensive fleet management platform designed for enterprises. We connect corporates, vendors, drivers, and passengers in one unified system, automating transportation operations from trip booking to billing reconciliation.

Who can use FleetOz?

FleetOz is built for enterprises managing corporate ground transportation. Our customers include Fortune 500 companies, pharmaceutical companies, hospitality groups, and manufacturing units across India.

In which cities is FleetOz available?

FleetOz currently operates in 45+ cities across India, including all major metros and tier-2 cities. We're constantly expanding our coverage based on customer demand.

Features

What are the core features of FleetOz?

Core features include real-time trip tracking, automated billing and invoicing, vendor management, driver allocation, passenger apps, comprehensive analytics dashboards, SLA monitoring, and multi-level approval workflows.

Can I track trips in real-time?

Yes, FleetOz provides real-time GPS tracking for all trips. You can monitor vehicle location, driver details, estimated arrival times, and route adherence through our web dashboard or mobile apps.

Does FleetOz have mobile apps?

Yes, we offer dedicated mobile apps for passengers, drivers, and operations managers, available on both iOS and Android platforms.

How does automated billing work?

FleetOz automatically calculates trip costs based on predefined rate cards, generates invoices, reconciles vendor bills, and provides detailed billing reports. This eliminates manual reconciliation and billing disputes.

Pricing

How is FleetOz priced?

Pricing is customized based on your trip volume, number of users, and specific features required. Contact our sales team for a personalized quote.

Is there a free trial available?

Yes, we offer a 30-day pilot program for qualified enterprises. This allows you to test the platform with real trips before committing to a full contract.

Are there any setup fees?

Setup fees vary based on implementation complexity, data migration requirements, and customization needs. We'll provide a detailed breakdown during the sales process.

Security & Compliance

Is FleetOz secure?

Yes, FleetOz employs bank-level encryption, multi-region backups, and maintains certifications including ISO 27001, SOC 2 Type II, GDPR compliance, and PCI DSS. We guarantee 99.9% uptime SLA.

How is my data protected?

All data is encrypted in transit and at rest. We maintain complete audit trails, implement 47 granular permission levels, and conduct regular security audits. Your data is stored in secure, geographically distributed data centers.

Can I control user access and permissions?

Absolutely. FleetOz offers 47 granular permission levels, allowing you to define exactly what each user can view, edit, or approve within the system.

Support

What kind of support do you provide?

We provide 24/7 email support, dedicated account managers for enterprise customers, comprehensive documentation, video tutorials, and regular training sessions for your team.

How long does implementation take?

Standard implementation takes 2-4 weeks, including data migration, vendor onboarding, user training, and system configuration. Complex deployments may require additional time.

Do you provide training for our team?

Yes, we provide comprehensive onboarding training for all user roles, including administrators, operations teams, vendors, and drivers. We also offer ongoing training sessions and updated documentation.

What is your typical response time for support queries?

We aim to respond to all queries within 24 hours. Critical issues are prioritized and typically resolved within 4-6 hours.

Integration & Technical

Can FleetOz integrate with our existing systems?

Yes, FleetOz offers REST APIs and webhooks for integration with ERP systems, HRMS platforms, expense management tools, and other enterprise software. We also support custom integrations based on your requirements.

Can I export data from FleetOz?

Yes, all data can be exported in multiple formats including CSV, Excel, and PDF. You can also access raw data through our API for custom reporting and analytics.

Does FleetOz work offline?

The mobile driver app has limited offline functionality, allowing drivers to complete trips and sync data when connectivity is restored. The web dashboard requires an internet connection.

Still have questions?

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